options exist if you are in need of support from us. Please choose
from one of the contact methods below to recieve help.
choosing our Online
Helpdesk software option, customers can search the
Knowledge Base (KB) and Frequently Asked Questions (FAQ) resources
for matching problems that meet your existing request.
can also follow the progress of your trouble ticket as our Support
Representative works on it. Additionally, you can view your previous
support requests and their resolutions.
course, you are always welcome to call the toll-free number that applies
to your product.
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after participating in an ESP training session.
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For CIMS and Governmental
For SASI Support 888.208.0859
CIMS Version Support
Please use this link to verify when it is appropriate to load your Pearson School Systems software version updates.
CIMS customers who are using Excel Software Professionals' add-on products (such as State Requirements Code (SRC), PROWEB, PRONET (TSSI), etc...) should always verify that the add-on products have version updates available which are compatable with the standard CIMS programs.